Work at Embrace

We’re a top-rated employer with a passion for culture and a focus on customer satisfaction. Check out our open positions.

Benefits That Will Make Your Tail Wag

Offering a unique and competitive set of benefits is one of many ways that we show our employees we care.

  • Flexible PTO policy

  • Continuing education program

  • Comprehensive health package that starts the day you do 

  • 401K with employer contributions  

  • Life, long-term, & short-term disability

  • Annual bonus program

  • Frequent events & activities

  • Pet insurance discount & reimbursement up to $75/month

  • Work from Home Opportunities

  • Wellness reimbursement program

girl hugging and kissing her dog

A Culture of Going the Extra Mile

Embrace’s core values are at the heart of everything we do. From frequent sweepstakes to keep pet parents engaged (and offer a chance to win fun prizes!) to our internal spot bonus program that gives back to Embracers who go above and beyond, we’re always looking for ways to show our appreciation. After all, culture is about the people!

Embrace is Proud to be an Award-Winning Employer

The Plain Dealer Top Work Places 2021 logo
North Coast 99 Winner logo
Great Place to Work certification logo

2021 Top Workplaces Culture Awards

  • Employee Value Prop

  • Formal Training

  • Top Managers

  • Work Life Flexibility

  • Employee Well-being

  • Professional Development

Covid 19: How We Continue to Stay Connected

We are keeping things flexible by allowing, not requiring, Embracers to return to the office.

To celebrate our time together, we offer a few fun perks!

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Flexibility to work remote or in office

icon of a lotus flower

Virtual yoga sessions

team icon

Virtual and in-person team outings

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Virtual & in-person happy hours

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Virtual game nights

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Starbucks coffee machine and snacks

In my five years here, I've seen members of my team move up in the company in new roles that emphasize their strengths, and I have seen them given a voice to share opinions and ways to improve our department. This company recognizes hard work, and they prioritize their employees. Oh, and I get to play with dogs at work.

Kyle K. Senior Team Lead, Claims Admin
Embrace employee holding a shelter puppy

Embrace Gives Back

We’re based in Cleveland, Ohio and our team loves digging up opportunities to get involved – in our own backyard and on a national scale too. A few ways we give back:

  • For every policy sold, Embrace donates $2 to a pet-related charity

  • Embrace matches all employee charitable giving

  • Our team members volunteer their time at local non-profits such as Neighborhood Pets (low-cost clinic), the Cleveland Food Bank, and more

How We Give Back

A member of the Customer Care team smiling

We’re Proud of our Award-winning Customer Care Team

Embrace’s Customer Care Team goes above and beyond for our policyholders and their hard work was rewarded with a 2019 International Excellence Award Service Champion Award.

Our Claims Team is the Cat's Meow

Claims Adjuster

Attention Registered Veterinary Technicians: If helping pets is your passion but the clinic setting isn’t for you, we have just what you’re looking for. Our claims team processes thousands of claims per week and helps our policyholders get their pets the best care no matter the cost.

Claims Admin

Processing claims couldn’t happen without our beloved Claims Admins. This position ensures that claims are set up correctly, that we have what we need to process them, and does the follow-up to get what we need in a timely manner.

Embrace Events and Activities

While we work hard at Embrace – we like to play hard too. Taking a step back to relax helps us recharge so we can consistently do our best work. Notable Embrace events include:

The Embrace office decorated for the holidays

Holiday Decorating

Embrace employees enjoying a delightful afternoon potluck lunch

Company Potlucks

A group of Embrace employees dressed up for a Halloween party

Halloween Costume Contest

A group of Embrace Employees volunteering at an event


The holiday parties at Embrace are LIT

Holiday Party

A group of Embrace employees enjoying happy hour at the office

Weekly Happy Hours

David and his big check

Sponsored Events

Embrace employees having fun at a team outing

Team Outings